Giftcard terms of service

1. Issuance of gift cards

Gift cards are issued by Smáralind’s management company, ID No. 680807-1320, VAT No. 96833.

2. Where can the gift card be used?

Smáralind’s gift card is valid in Smáralind’s shops, restaurants and service companies with a few exceptions, details on which can be obtained by contacting Smáralind’s service desk at tel. 528 8000 or thjonusta@smaralind.is.

3. Where can you buy a gift card?

Gift cards can be purchased at Smáralind's service desk and at smaralind.is. You can either pick up the card during Smáralind’s opening hours or have it sent to your home for a fee.

4. Card picked up at the service desk

Cards picked up at Smáralind’s service desk are delivered on the same day during Smáralind’s opening hours.

5. Card sent to the buyer

Cards sent via registered mail, delivered to the recipient’s address in 1-3 business days, and handed over to anyone present at the address at the time of delivery. Delivery fees are subject to Iceland Post’s list of tarrifs at each time.

6. Price of gift cards

The gift card amount is chosen by the buyer at each time. No additional cost is added to the selected amount, except a delivery fee if the card is sent to the buyer.

7. Return and refunds

A gift card cannot be returned nor can it be redeemed for cash.

8. Warranty terms and validity period

Smáralind accepts no responsibility for gift cards. The card is a bearer card and the holder is solely responsible for it. Do not lose the card as a lost card equals lost money. The gift card is valid for a set period, as noted on the card, after which the card’s balance is cancelled.

9. Gift card balance

You can check the balance of your gift card on Smáralind’s website, at Smáralind’s service desk or by calling the number 528 8000.

10. Laws and Legal Venue

These Terms are governed by Icelandic law. Any disputes regarding the interpretation or implementation of these Terms may be brought before the District Court of Reykjanes.

11. Confidentiality

Smáralind only requests information necessary for the payment and sending of the product. No information is provided to a third parties, except those necessary to deliver the purchased gift card. All processing of personal data by Smáralind is in accordance with Act no. 90/2018 on Data Protection and the Processing of Personal Data.